![]() If you received an item you didn't order. We reserve the right to refuse a returned product that is damaged by the recipient due to lack of care or disregard of care. We will reimburse the cost of return postage, or organise recollection from you, for damaged or defective items. Contact us at We’ll likely need a photo showing the defect/fault, which will speed up the returns process for you. We are committed to meeting our obligations under the New Zealand Consumer Guarantees Act 1993 (CGA). We pride ourselves on the quality of our products, in the unlikely event that a product you have purchased from The Sport Depot is faulty, we will do everything we can to resolve this situation to your satisfaction. We pride ourselves on excellent customer service – so please talk to us about any problems and let us get it sorted.
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